Web Security

Managed Care Advisory Group (MCAG) is committed to protecting the privacy of our customers’ information.  This privacy notice is intended to describe how we gather, use, disclose and protect customer information. This Notice applies to personal Information about individuals and business entities that seek or obtain financial products and services from MCAG.   “Personal Information” means any information about a Commercial Customer from which the customer could be identified, whether obtained directly from the Commercial Customer or from another source. It does not include anonymous information or information that is lawfully available to the general public.

How we use and disclose your information
We will use Personal Information to create summary results to facilitate a transaction that is requested.  We may also disclose Personal Information in response to judicial process, to protect the security of customer records, or to prevent fraud. The customer does not have the opportunity to opt-out of these disclosures.

How we gather your information
MCAG may gather and retain Personal personal information from many different sources. This may include, but is not limited to:
• Applications or other forms that a customer provides to us that include information (such as name, address, Social Security Number, tax identification number, assets, income and investment objectives).
• Financial account activity and transactions (such as transaction history, account balances, and usage).
• Information from website visits (such as Cookies, usage and transaction history, and other technical data that we use for security purposes and to enhance online experience.)

How we protect customer information
We implement a variety of security measures to maintain the safety of personal information when the customer enters, submits, or accesses their personal information.  We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology, then encrypted into our database and accessed only by authorized persons with training in the handling confidential information.  Once no longer needed to provide customer services, the private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

The use of cookies
Cookies are small files that a site or its service provider transfers to a computer hard drive through the Web browser (if allowed) that enables the sites or service providers systems to recognize the browser and capture and remember certain information.  MCAG currently does not use cookies.  But MCAG may use cookies in the future to understand and save preferences for future visits and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Disclosing any information to outside parties
We do not sell, trade, or otherwise transfer to outside parties any customer’s personally identifiable information. This does not include trusted third parties who assist us in operating our website or conducting our business so long as those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Online Privacy Policy Only
This online privacy policy applies to information collected through our website and to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

3434 Granite Circle
Toledo, OH  43617